Normally, delivery takes 3–4 business days depending on your location within Pakistan.

The minimum order amount is Rs. 1,000 for retail orders. For wholesale and larger orders, you can select the specific quantity options available with each product.

You can place your order directly through the website or order via our WhatsApp number 03190909790.

We accept the following payment methods:

●Cash on Delivery (COD)
●Bank Transfer – Meezan Bank
IBAN: PK54MEZN0007810107026476

●Easypaisa – Account title: Shahid Ahmed 0313-9002037

●JazzCash – Account title: Muhammad Khalid Khan 0313-9002037

Yes, we deliver medicines to all cities across Pakistan.

Yes, Carezone.pk is designed specifically for pharmacies, medical stores, clinics, and distributors, and bulk orders are welcome.

Yes, we offer discounts for bulk orders. Please contact us on WhatsApp for bulk pricing.

Your order may not be delivered for one of the following reasons:
●You may not have responded to our WhatsApp message for order confirmation.
●Your order amount may be below Rs. 1,000.
●The wrong quantity or option may have been selected while placing the order.

If you receive a damaged or incorrect product, please contact us on WhatsApp and we will review the issue and arrange a return or replacement.

Yes, you can cancel or modify your order within 2–5 hours after placing it. After this time, the order may already be processed and cannot be changed.

You can contact us through:
WhatsApp: 03190909790
Email: carezone.wholesale@gmail.com

Yes, we provide an invoice with every order.

Yes, all products are 100% authentic. We purchase medicines directly from registered pharmaceutical companies. If there is any issue with the product quality, we can review and refund the order.

Yes, prescription medicines are available.

Yes, we supply medicines to distributors, pharmacies, clinics, and medical stores.

You can track your order using the tracking ID provided to you on WhatsApp.

If a product is out of stock, we will notify you and contact you once it becomes available again.

Products can be returned only if they are damaged, incorrect, or expired. Returns are not accepted for change of mind.

No, we only deliver medicines within Pakistan.